President & CEO of iQor
Vikas Kapoor is President and CEO of iQor, a global provider of business process outsourcing (BPO) services employing more than 9,000 people in North America, Europe and Asia.
iQor is one of the fastest-growing companies in the BPO industry and has pioneered innovations in call-center technology and processes. Prior to iQor, Kapoor was president and CEO of Delano Technology, a publicly held customer relationship management (CRM) software company.
Previously, he was president and CEO of Walker Digital, an incubator of Internet businesses that included priceline.com and co-founded the management consulting firm Mitchell Madison Group.
Kapoor speaks frequently about innovation, globalization, private equity and turnaround management at various global business events including the World Economic Forum and the Milken Conference.
Kapoor is a member of the Council on Foreign Relations, the Young Presidents’ Organization and Philippine President Gloria Arroyo's International Board of Advisors. Kapoor also serves on the boards of The Metropolitan Opera, Cooper Union and the Rubin Museum of Art. He received a bachelor’s degree from Princeton University, a master's degree in philosophy from Harvard University and an M.B.A. from Harvard Business School where he was a Baker Scholar.
See firsthand how a company at the bleeding edge of virtualization is achieving quantum improvements in business performance.
iQor started with standard virtualization products but has customized and deployed them in radically novel ways. It has virtualized all applications, storage, processing and even telephony! It has also built a suite of web ERP applications for its virtual environment that provide all the functionality of major ERP solutions without any of the headaches. The results are infinite flexibility, enhanced security and dramatically lower costs.
In this session, you will be exposed to some of iQor’s solutions and their potential to fundamentally change how businesses operate.